BBB warns renters to be aware of online application fee

Action 9 is looking into what some believe is rental scam sweeping the country. Christy Cosgrove was looking for a place to rent in Osceola County. She came across a rental home listing that looked interesting and was asked to pay an application fee before even viewing the property. She told Action 9 Consumer Investigator Jeff Deal; the ad she saw was on the well-known legitimate website Realtor.com. So, she paid the fee but now believes it was a bogus fee and she’s not the only one to complain.